Have a question?
Have a question? Search FAQs to find answers to the most commonly asked questions.
See all FAQs
From prescription inquiries to login assistance, we’re here to help you find exactly what you need, answer your questions, and listen to your feedback. Use the links and numbers below to contact us, or drop by a LensCrafters near you.
Have a question? Search FAQs to find answers to the most commonly asked questions.
See all FAQs
We'll get back to you within one business day.
Send an Email
1-877-753-6727
Customer Service Hours
Mon-Fri: 8 am - 9 pm EST
Sat: 9 am - 7 pm EST
Sun: Closed
If you need additional support or assistance due to a disability, please contact us at 1-855-LXACCESS (855-592-2237)
We love getting letters, especially from you.
LensCrafters, Inc.
4000 Luxottica Place
Mason, OH 45040